Terms of service

Last updated: 2025/12/11

Welcome to yuelf.com (“we”, “us”, “our”). By accessing or using our website, products, and services, you agree to be bound by these Terms & Conditions. Please read them carefully before placing an order.

1. General Information

yuelf.com is an online store offering beauty tools, skincare accessories, and wellness products. All purchases made through our website are subject to the terms below.

We reserve the right to update, change, or replace any part of these Terms by updating this page. Your continued use of the site constitutes acceptance of any changes.

2. Eligibility

By using this site, you confirm that:

  • You are at least 18 years old;

  • You have the legal capacity to enter into a binding contract;

  • All information you provide is accurate and up to date.

3. Products & Descriptions

We strive to display accurate product information, including colors, images, and specifications.
However, variations may occur due to screen settings or manufacturing updates.

We reserve the right to:

  • Modify product details,

  • Discontinue products,

  • Limit quantities of any product.

4. Pricing & Payments

All prices on our website are shown in USD (unless otherwise stated).

By placing an order, you authorize us (and our payment partners) to charge your selected payment method for the full amount.

We may update pricing at any time without prior notice.

Accepted payment methods include:

  • PayPal

5. Order Acceptance

After placing an order, you will receive an order confirmation email.

Your order is considered accepted only once:

  1. Payment is successfully processed, and

  2. We issue a shipping confirmation.

We reserve the right to cancel an order due to:

  • Inventory issues

  • Payment failure

  • Suspicious or fraudulent activity

  • Incorrect pricing or product information

If an order is canceled, you will receive a full refund.

6. Shipping & Delivery

We ship to most countries worldwide.

Processing time: 1–3 business days
Shipping time: varies by destination (details provided on our Shipping Policy page)

Delays may occur due to:

  • Customs clearance

  • Holidays

  • Unforeseen logistics issues

yuelf.com is not responsible for delays beyond our control.

7. Returns & Refunds

We want you to be satisfied with your purchase.

Please refer to our Return & Refund Policy page for full details, including:

  • Eligibility

  • Time limits

  • Non-returnable items

  • Processing time

To initiate a return, contact us at info@yuelf.com.

8. Health & Safety Disclaimer

Our tools (including gua sha tools, rollers, facial devices) are not medical devices.

They:

  • Do not diagnose, treat, or cure medical conditions

  • Should not replace medical advice from healthcare professionals

Use products responsibly and discontinue use if irritation occurs.

9. Intellectual Property

All content on yuelf.com — including text, images, graphics, designs, and logos — is the intellectual property of yuelf.com and protected by copyright law.

You may not copy, reproduce, or distribute any content without written permission.

10. Third-Party Services

Our store may use third-party providers such as:

  • Payment processors

  • Shipping carriers

  • Analytics tools

Each third-party provider has its own policies.
We are not liable for issues arising from these external services.

11. Limitation of Liability

To the maximum extent permitted by law:

  • We are not liable for indirect, incidental, or consequential damages

  • Our liability for any product shall not exceed the purchase price of that product

Use of our website and products is at your own risk.

12. Indemnification

You agree to indemnify and hold yuelf.com harmless from any claims resulting from your use of the site or violation of these Terms.

13. Governing Law

These Terms are governed by the laws of Hong Kong.

14. Prohibited Uses

By using this website, you agree that you will not, and will not attempt to:

  1. Use the website for any purpose that is illegal or in violation of any applicable laws or regulations.

  2. Access, or attempt to access, the servers, accounts, or networks of the website or other users without authorization.

  3. Impersonate any person or entity, or provide false or misleading information.

  4. Engage in any fraudulent activity, including but not limited to misleading other users or misrepresenting products or services.

  5. Copy, reproduce, distribute, or commercially exploit any content, product pages, or materials from the website without our express written permission.

  6. Interfere with or disrupt the operation of the website, servers, or networks connected to the website.

  7. Use any automated systems, such as bots, scrapers, or crawlers, to access or collect data from the website without our prior written consent.

15. CONTACT INFORMATION

Questions about the Terms of Service should be sent to us at info@yuelf.com. 
Our contact information is posted below:
Trade Name: Yuelf
Email: info@yuelf.com 
Address: No. 82 Xianwei Road, Zhangmutou Town, Dongguan City, Guangdong Province, 523620, China
Phone Number: +86 18277847395